Customer Service Representative - State Farm Agent Team Member
Full Time • Tigard, OR
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in July 2023 and has grown to a strong team of 8 talented professionals. Before opening my own office, I worked in the human services field and got my start in insurance by joining a friend who had just opened her agency. That experience inspired me to pursue the Aspirant Program and eventually build my own agency.
I’m a proud graduate of the University of Oregon, where I graduated top 10 in my class. My husband and I have lived in this area our entire lives and are deeply rooted in the community. I’ve also been a foster parent to five children, and our home is currently shared with our two cats.
We offer great perks for our team, including free snacks and drinks, casual Fridays, team bonuses like happy hours and breakfasts, and three weeks of combined PTO for sick, vacation, or personal time. We’re big believers in celebrating wins together and making sure our team is well-fed, well-rested, and supported.
Our office culture is built on honesty, integrity, open communication, and a strong team-first mentality. We’re looking for individuals who care deeply, are collaborative, detail-oriented, organized, and bring a friendly, committed energy to the team.
If you’re looking for a place where you can grow, contribute meaningfully, and be part of a top-performing team, this could be the right fit for you.
ROLE DESCRIPTION:
Our agency opened in July 2023 and has grown to a strong team of 8 talented professionals. Before opening my own office, I worked in the human services field and got my start in insurance by joining a friend who had just opened her agency. That experience inspired me to pursue the Aspirant Program and eventually build my own agency.
I’m a proud graduate of the University of Oregon, where I graduated top 10 in my class. My husband and I have lived in this area our entire lives and are deeply rooted in the community. I’ve also been a foster parent to five children, and our home is currently shared with our two cats.
We offer great perks for our team, including free snacks and drinks, casual Fridays, team bonuses like happy hours and breakfasts, and three weeks of combined PTO for sick, vacation, or personal time. We’re big believers in celebrating wins together and making sure our team is well-fed, well-rested, and supported.
Our office culture is built on honesty, integrity, open communication, and a strong team-first mentality. We’re looking for individuals who care deeply, are collaborative, detail-oriented, organized, and bring a friendly, committed energy to the team.
If you’re looking for a place where you can grow, contribute meaningfully, and be part of a top-performing team, this could be the right fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Kristin Staropoli - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $45,000.00 - $55,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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